The Xfinity Authenticator app helps keep your information safe even if someone gains unwanted access to your Xfinity ID. This extra layer of security helps prevent anyone who does not have your permission from signing into your Xfinity account.
Authenticator works with our Two-Step Verification, so it's easy to approve sign-in requests with Touch or Face ID.
Xfinity Authenticator is available to all Xfinity customers.
Receive a push notification when unrecognized devices attempt to sign into your account
Easily approve sign-in requests with Touch or Face ID
Verify your mobile phone number and personal email address
Securely create Two-Step Verification codes from most supported providers
Manage sign-in requests from multiple Xfinity users and third-party accounts on one device
Verified mobile phone number and personal email address
Get Help Signing In
Create an Xfinity ID: xfinity.com/getstarted
Look up your existing Xfinity ID (email, mobile phone, or username): xfinity.com/id
Reset your Xfinity password: xfinity.com/password
Learn more about 'Cal. Civ. Code 1798.135: Do Not Sell My Info' options at https://www.xfinity.com/privacy/manage-preference