Viovo Click2Talk is comprised of two components: Click2Talk and Click2Chat. Each of these components gives your customers a chance to talk & chat with you immediately for while they are on your Web site. Click2Talk: Instead of dialing a phone number, Web site visitors simply click a Click2Talk icon to speak with a sales or customer service agent. Click2Chat: puts text chat in front of online prospects and customers at key points in the information gathering and sales process.
Version 2 feature highlights: Talk with customers in real time over the Internet with our VOIP solution. Allows Web site visitors to have text chat with customer representatives. Customize your different click2talk page (with you logo). Create custom page header for your click2talk page that integrate with the style of your site. Save call log. Block unwelcome IP address, help your customer representatives to concentrate on answering questions from real customers.