Ransomware is a type of malware that prevents or limits users from accessing their system. This type of malware forces its victims to pay the ransom through certain methods in order to grant access to their systems, or to get their data back.
There are two (2) types of Ransomware: Lock Screen which limits the users from accessing the computer and Crypto (File Encryption) which encrypts files to limit users from access their files. This product is effective in removing the Crypto ("cryptolocker") or GOZ variants of ransomware.
If you are experiencing a "lock screen" variant of ransomware, please visit this page: