TSP Mobile help you manage and dispatch your field service team anywhere.
- 24/7/365 paging for normal and high priority dispatches. You pick the order and criteria for which techs are selected based on workload, location, and skills needed to perform the work.
- Track work schedules, time off, training, and schedule on-call techs for working hours, after hours, and weekends in a comprehensive region-based view
- Custom service levels for each client let you manage and exceed SLA's
- Instant notification lets techs accept or reject work assignments on the fly, with escalation paths to managers-on-call to make sure you never miss an SLA.
Field-driven request status constantly communicated to your customer so they know when your tech is assigned, scheduled, on-site, when work begins and when it is complete
- Audience-based messaging lets you target communication to one person, a group, or the entire team
- Track labor and expenses associated with any request or project
- The complete preventive maintenance system lets you assign equipment to customers, schedule recurring maintenance tasks, and capture and track critical data points about any type of devices
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