Pronto (Stratasys Ltd.), the Stratasys customer support iPad application enables service engineer to provide efficient and high-quality service and to have up-to-date, rich information when in the field. It promotes transparent, effective and accountable service delivery.It enables Stratasys Customer Support Field Engineers to review and debrief tasks from SFDC on their personal iPads which is designed to provide them with the right tool for their field work.Our People Make the Difference!Stratasys Ltd.
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- Pronto & SFDC integration - Synchronize Pronto with all relevant info from SFDC Cases, Tasks- View Cases and Tasks History - Debrief onsite tasks from the iPad and saving debrief information offline- Automatic generation of FSR and email to customer- Supporting Customer Digital signature- Single sign-on for Pronto, Partner Zone & Salesforce debrief screen - Improved stability issues- Minor bug fixes