SmartCode VNC Manager Enterprise Edition (64-bit) is a remote computer administration and monitoring software application. It is typically used for remote network management, remote system administration and in helpdesk environments. Features include connectivity built-in VNC, RDP, SSH, Telnet, Citrix ICA, Microsoft Virtual Server, Hyper-V (vmconnect.exe replacement), RAdmin, Team Viewer, and HP Remote Graphics clients. Computer Management such as Computer Domain or Workgroup Membership Manager, Event Log Manager, Installed Software Manager, Registry Editor, Rename Remote Computer, Reboot or shutdown computer, Reboot computer into Safe Mode with VNC access enabled, Service and Device Drivers Managers, Share Manager, Send Wake-on-LAN "magic packet", Send Console Message, Task Manager, Remote Exec, Show who is logged on, WMI Query Manager, and Show computer inventory.
Does nearly everything you'd want in a remote desktop control platform
Very configurable for all types of situations
Can be buggy at times, but they do release updates often.
I use this tool to help me with around 100 desktop computers. As a 1 man IT shop, every second counts at times in getting user's problems fixes and keeping their computers running in top condition. Without this tool, it would be impossible for me to accomplish that task. At least not without spending 100 times more on other much harder to use utilities.