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Servigistics Field Service for iOS

By PTC Free

Developer's Description

Instantly access PTCs Servigistics Field Service directly from your iPad or iPhone. Regardless of whether youre at a customer or traveling the world, Field Service Mobile gives you up-to-date visibility to your itinerary, jobs, products and parts - anytime, anywhere.Key capabilities Securely connect to Servigistics via mobile broadband or Wi-Fi Service Request updates and changes are communicated in real-time and via notifications View job requirements, location and directions Search for and add products, parts, and other related information Capture customer signatures View and complete jobs Run in disconnected mode; data cached and synced with the server when connectivity is re-established.Benefits Enables real time optimization for better utilization in a dynamic service environment Improved visibility helps improve customer satisfaction and loyalty Immediate access to customer call information, parts, and time and expense data Reduced administrative costs associated with time-consuming paperwork Reduced phone calls to dispatchers, call centers or supervisors Reduced operational costs associated with excessive travel time, repeat visits and idle time Servigistics Field Service Mobile is compatible with Servigistics 10.5 and later versions. Contact your Servigistics administrator to find out if your server is configured with the optional module to enable it to work with Servigistics Field Service Mobile.

Full Specifications

What's new in version 10.7.8

Release 10.7.8 contains the following updates.New FeaturesiOS 9 support has been added with this release. This 10.7.8 version of the application has been tested against the officially released version of the iOS 9 operating system.Known Issues:iPad with iOS 9 installed: When using the scanner, the camera cancel button may not be functional. To exit the scanner, scan any barcode.Restarting the application removes all tickets and tasks, requiring the user to sync in order to continue. Data can be synced simply by clicking the Refresh button at the top of the Home or Route page. If the application is shut down by the operating system while in the background, the application will need to be restarted and a sync may be required.If the connection to the server is sporadic, then tickets may revert in the application. If a ticket seems to have reverted the user can tap the Refresh button to get the ticket to its proper state.Attachments may give a "Failed to Download" error when connected to 10.6 or 10.5 MIS.iPad: Starting the app (or bringing to foreground) in landscape mode may cause issues. Workaround is to kill app and restart in portrait mode.User must click into the top of the notes text area before adding content.Custom labels are not shown on mobile device in languages other than English.

General

Release June 8, 2016
Date Added June 8, 2016
Version 10.7.8

Operating Systems

Operating Systems iOS
Additional Requirements Compatible with: iphone3gs, iphone3gs, iphone4, iphone4, ipodtouchfourthgen, ipodtouchfourthgen, ipad2wifi, ipad2wifi, ipad23g, ipad23g, iphone4s, iphone4s, ipadthirdgen, ipadthirdgen, ipadthirdgen4g, ipadthirdgen4g, iphone5, iphone5, ipodtouchfifthgen, ipodtouchfifthgen, ipadfourthgen, ipadfourthgen, ipadfourthgen4g, ipadfourthgen4g, ipadmini, ipadmini, ipadmini4g, ipadmini4g

Popularity

Total Downloads 11
Downloads Last Week 0
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