The ServiceTool is an innovative and useful piece of equipment that enables installers to carry out their jobs even more easily, efficiently and effectively.
There are two parts to ServiceTool: the Tool and the App. The Tool and the App can be used for all types of work that might need to be done on a unit, including installation, maintenance and troubleshooting.
The App can also be used without the Tool as a digital reference guide to the device putting a fault indicator and manual at your fingertips. All of this is available on your tablet or smartphone.
The information can be downloaded in the App when the tablet or smartphone is connected to the Internet.
The Tool is connected to the unit. Once connected, the Smart Service Tool establishes a fast local Wi-Fi connection to your tablet or smartphone, allowing you to get to work straight away. Since the connection is made locally rather than via an external server, there are no security risks and there is no need to use the customer's network.
The Tool is available from wholesalers.
Once the Smart Service App has started up, it will automatically identify the type of unit it is connected to and provide an immediate overview of the unit and all the relevant information.
Depending on the type of unit, the Smart Service App can perform the following functions in just a couple of swipes:
The unit's status
The unit's current values
Read out and reset shutdowns
Read out and reset lock-outs
Read out and set unit parameters
Read out and reset counters
Fault indicator (fault tree)
Read out and reset service message
Read out and set dF/dU
Minimum system requirements:
Android version 4 or later
Screen size 4" or greater
Disk space for 3 4 MB applications
Available disk space for data in excess of 100MB. This depends on the number of units for which data is downloaded
Minimum 1GB working memory
Minimum screen resolution 480x800 for 4" screen, increasing to 1024x600 for 7" screen
Minimum processor: Dual Core 1.2 GHz