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Service Desk Standard Edition

By Spinso Free to try

Developer's Description

ServiceDesk is a simple solution for service oriented firms to systematically manage Service Contracts and Customer Complaints. You can track customer complaints right from registration to closure.

Features Service Contract Manufacturer, retailers or service provider can systematically manage service contracts and eliminate lot of paperwork. Easily identify customers within Warranty, AMC or other contracts. Track duration of contract and stay informed about the contracts that is active, expired or due for renewal. Fetch customer contract and service history information at your finger tips while attending the service call.

Contract Management in ServiceDesk enables you to -Create Contract -Renew contract -Track Contract status i.e. Expired or Active

Complaint Management Reduce response time and increase customer satisfaction by tracking every single complaint right from registration, assignment to closure so it is never left unattended.

Complaint Management is quiet simple in ServiceDesk.

It covers 3 important stages i.e. -Registering Complaint -Assigning it to Service Executive -Complaint Closure The different stages of complaint gives you the insight on status of complaint whether it is solved or pending

Installation It has a small setup file of approx. 13 MB Installation is quiet simple. It does not require any registration Download, Install and Get Started

Full Specifications

What's new in version 2014.2.0

General

Release August 7, 2014
Date Added August 7, 2014
Version 2014.2.0

Operating Systems

Operating Systems Windows 2003, Windows 8, Windows Vista, Windows, Windows Server 2008, Windows 7, Windows XP
Additional Requirements Microsoft .NET Framework 2.0

Popularity

Total Downloads 95
Downloads Last Week 0
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