This free training app uses learning material from emerits full online course "Providing Quality Service/Professionalism". The app includes the following three lessons: Ensuring Customer Satisfaction Responding to Customer Concerns Dealing with Challenging SituationsFor more information about training products and business tools from emerit, visit emerit.ca or call 1.800.486.9158 to speak to an emerit Training Solutions specialist.
What's new in version 1.1
Minor fixes (updated screen captures for iTunes)
ReleaseJune 7, 2013
Date AddedJune 7, 2013
Additional RequirementsCompatible with iPod Touch (3rd generation or later, iPhone 3Gs, iPhone 4, iPad. iTunes account required.