Serco is committed to applying the highest standards of ethical conduct and integrity in its business activities. What should Serco employees do when faced with a situation and they arent clear what the right decision is? What can employers do to help guide people to act in the right way? This is where the Serco Say No Toolkit can help. We have created a tool for people faced with situations that could put them and / or the company at risk of bribery to make the right decision. It answers the question what do I do? Put simply it helps people decide when it is right to say no and when it is ok to say yes.