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SAP CRM Service Manager for iOS

By SAP Free

Developer's Description

With the SAP CRM Service Manager mobile app for iPhone and iPad, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.Key features of SAP CRM Service Manager for iPhone and iPad Manage service orders, and create confirmations in real time Record statuses, materials, problems, actions, expenses, and customer signatures View equipment, or install base listings and serial numbers View entitlements and contract or service history Create or edit non-order install bases for service confirmation, and generate account fact sheetsNote: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.

Full Specifications

What's new in version 4.3.1

Inbound transaction management (data monitoring tool) Different note types at item level, including service order/service confirmation Assign, reschedule, or transfer assignments Auto time confirmation based on status update Create field service reports and signatures in PDF format


Release June 8, 2016
Date Added June 8, 2016
Version 4.3.1

Operating Systems

Operating Systems iOS
Additional Requirements Compatible with: iphone4, ipad2wifi, ipad23g, iphone4s, ipadthirdgen, ipadthirdgen4g, iphone5, ipodtouchfifthgen, ipadfourthgen, ipadfourthgen4g, ipadmini, ipadmini4g


Total Downloads 7
Downloads Last Week 0
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