Robin Hood Energy, the UK's first not-for-profit, publicly owned energy company100% Green Electricity* Priorities people over profit UK based call centre for all customer service enquiries Download the Robin Hood Energy App today to make your life easier:*Currently not applicable for Pay As You Go customers.
Non SMART meters:
Submitting meter reads with your phone
Having your bill and payment history available on your phone
Tracking your consumption by year and month
Asking for a SMART meter to be installed
Updating some of your personal details
Chatting with a Robin Hood Energy customer service agent between 9-5 Monday to Friday
1st Generation SMART meters:
If you have a 1st Generation Secure smart meter you can also:
Review your consumption at half-hourly (subject to your consent) and daily intervals
Set alerts to know when consumption is above your expectations
Compare how much you use to similar homes
Further developments: We're currently working on making this app work for second generation SMART meters and pay as you go customers. Keep on checking as we keep on improving our app.