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RingCentral for Webware

By RingCentral Free to try Editors' Rating

Editors' Review

Download.com Staff Feb 1, 2010

RingCentral is a phone call management service can make small businesses look and function like larger ones with some pretty neat telephonic tomfoolery. The service has been around since early 2004, and has since introduced a slew of VoIP plans called DigitalLine that give users the option to use VoIP instead of, or on top of their existing landlines.

So what can you do with RingCentral? Small business owners will love it, since you can set up a ridiculously extensive set of rules to handle incoming calls, or reroute them on the fly with a virtual phone call manager called SoftPhone. The idea is to take a single or multiline setup and spread it out intelligently, while putting all the options online for you to manage and tweak while away from your office. You can set up calls to be routed to different phones or line extensions, and there are also handy business-centric settings to tweak the response people get when they call at off-business hours.

The VoIP implementation is fairly straightforward. All incoming calls can be set to be received via VoIP, letting you receive and manage phone calls while away from your landline. You can also get various minute packages to use VoIP to make outgoing calls, including an all-you-can-eat plan of outgoing VoIP for about $25 per month. In contrast to consumer VoIP services like Vonage, Skype, or Comcast's DigitalVoice, RingCentral isn't aiming at cheap outgoing long distance providers, as much as the multiline business crowd who's looking for a way to handle several lines without the hardware or staffing.

Full Specifications

What's new in version

General

Release October 7, 2009
Date Added September 20, 2007

Operating Systems

Operating Systems Webware
Additional Requirements None

Popularity

Total Downloads 4,799
Downloads Last Week 0
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Developer's Description

RingCentral is Internet Phone Service for small businesses. The RingCentral virtual phone system with toll-free numbers delivers all the power of a "big company" system but with no hardware to buy and nothing to maintain. It's an ideal telecommunications solution for mobile professionals, home offices and small companies.

When you sign up for RingCentral, you immediately get your own Toll Free 800 or a Local Area Code phone number that serves as your business' "front door." Alternately, you can transfer your existing phone number into RingCentral and enjoy the same features that help you effectively manage your business communications. Now you can answer calls on your existing mobile, home and office phones, or even on your PC. You can also use RingCentral to send and receive faxes, automatically route calls to any member of your team regardless of their location and provide callers with an auto-attendant (e.g., "Push 1 for sales, 2 for shipping, 3 for billing," etc.) and a dial-by-name directory.

RingCentral gives you the flexibility to easily configure your virtual phone system to match your needs, whether you work alone or with a team. As your company expands you can add extensions for new employees, create departments and connect remote offices.

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