Business users can perform a variety of tasks related to maintaining IT infrastructure. Remote Utilities is a single command center where you can keep a list of all your PCs, access them for maintenance and monitor their statuses and inventory. Optimize your PC inventory management with Remote Utilities as a center of operations, save time by eliminating the need to physically access remote PCs, work from home or when traveling by securely connecting to your office computer and get instant access to your files, databases, and software. Corporate users can also deploy the program across their entire network using the built-in installation tool and MSI Configurator that allows you to create three different deployment packages with any combination of parameters.
Helpdesk providers benefit from the firewall bypass feature that allows firewalls and NAT services to be bypassed when connecting to a remote PC. Remote Utilities Agent can run without installation and administrative privileges. You can customize the Agent with your logo and welcome text before sending it out to your customers. With RU your technical support specialists will be able to provide remote technical assistance to all their clients no matter what their level of computer literacy or how their network is configured.
Home users can connect to their home PC over the Internet or remotely support their friends and family members. Enjoy your photos, music, and videos anywhere, copy your files to and from the remote PC, share your home PC/laptop screen with friends or colleagues and get access to sensitive information stored on your PC over an encrypted channel. The program is free for business and personal use for up to 10 remote PCs.