Hotels are focused on mobility and connectivity to address guest requirements for digital and mobile services. An intuitive mobile guest application enables hotels to have direct contact with their customers, make services easily available, and provide loyalty programs. At the same time, it lets guests access their choice of information
and services at any time and in any location.
Alcatel-Lucent Enterprise Rainbow Guest Connect helps hotels propose services on mobile devices and engage directly with their guests. The hotel provides its guests with a smartphone on which the Rainbow Guest Connect application is installed. The guest can navigate the services,contact staff to get information, or make a reservation at one of the hotel amenities. The hotel can also easily contact the guest on the smartphone using the Rainbow Guest Connect application.