QualitorStart is the entry-level version of Qualitor, complete, robust, and one of the market leading Help-desk/Customer Care software in Brazil, where there is an emerging growing economy and a huge solid IT market. It is suitable for Help-desk, Customer Care, and Ombudsman Offices. It is used by over 280 clients in Brazil, as well in Portugal, Angola, Zambia, and Uruguay. It is an excellent cost-benefit choice for small and medium business (SME, SMB) to automate service management with standardized and controlled process. Considering resources and functionalities available, QualitorStart has an aggressive licensing price. The product is driven to be simple. Simple to install, deploy, and configure. It is ready to be run at Web, on open-source platforms. Exclusive IT Service Billing module available.