Pros
Software is good. Functionality for the money is OK.
Cons
Worst customer support and Sales department we ahev ever seen since years. They keep themselves totally anonymous. You may think that you are dealing with a one man show!
Pros
great price, great program, ideal for tracking patients and billing
Cons
none to mention
Summary
very cool, very easy to use
Pros
PsychReport was easy to use and has simplified the process of tracking my patients. I should have bought it years ago.
Cons
no cons so far
Summary
i recommend this software for psychologists, clinicians and psychiatrists.
Pros
Worth the price and more, nice features, more than what I needed. very user friendly. best psychology software on the market.
Cons
no problems
Summary
great software program. i recommend it
Pros
Nice software! Perfect for Psychologist. Notes, psychotherapy notes, progress notes, patient statement printing and insurance claim form printing. Great price
Cons
no cons, no problems
Summary
Great software, keep up the good work!
Pros
ZERO - AVOID THIS COMPANY AND THEIR PRODUCTS
Cons
PLEASE READ THE OTHER NEGATIVE REVIEWS OF THIS SOFTWARE BEFORE BUYING.
Program does not work as advertised, live support is setup to encourage user to spend more money on their costly customizations.
Summary
I have already reviewed this in the previous version section, new version is the same. I will quote a fellow reviewer who has had a similar experience as me.
" It has been almost a year and I have received an email from the company stating that my support period is up. That's fine right? But then the email says that the software will cease to work and I need to pay $100USD for continued "support" otherwise I will have to pay the cost of a new program. Sounds like black mail to me and under handed tactics to squeeze money. KEEP AWAY FROM THIS COMPANY
Pros
I've been using the PsychReport for 3 years now. I love it! It tracks my Patients and generate Invoices and Insurance Claim forms.
Cons
Have to renew for Technical Support and Updates every year.
Summary
Great software!!!!
Pros
See my last review
Cons
It has been almost a year and I have received an email from the company stating that my support period is up. That's fine right? But then the email says that the software will cease to work and I need to pay $100USD for continued "support" otherwise I will have to pay the cost of a new program. Sounds like black mail to me and under handed tactics to squeeze money. KEEP AWAY FROM THIS COMPANY
Pros
This program has an attractive interface and has some great features such as customizing reports, altering drop down lists and so on. This means you can tailor it somewhat to your needs. The finance module is quite good and allows you to keep track of expenses, your income and so on. This program will do me for now inthe early stages of my business. I felt that it was value for money (but read cons below).
Cons
The biggest problem with this program is that you do not own the software key! This means that if you have to reinstall it, you need to contact the publishers to get another key. And if they have gone broke well too bad you have no way of reinstalling your program. This aspect makes the program over priced by about $100. The other problem are the bugs in the program - I did not think there were too many but they do exist. For example, when you print a receipt there is no way to print it in A5 size as the program seems to cut off the edges. The absence of a detailed manual means you are figuring things out for yourself which makes customizing reports and templates very difficult. Also, there is no warranty and the agreement mentions that any problems are not the responsibility of Mdansby - this is very poor form and I think has no legal basis. Finally, the support at Mdansby is lacking as well as what I consider a poor attitude. They threatened to deactivate my account when I advised I would be taking legal action if they did not respond to my emails. It's a shame that they have this attitude and behaviour towards client service as with some more work the program would be very good. My suggestion is to stay away for now and spend the money on a more expensive program which comes with a good warranty and support.
Pros
Lots of great features promised.
Cons
This application is a moving target of bugs and errors. I am an experienced IT person, and I can't get it to function properly. If I get it working with the help of Mdansby and patches, I'll retract this and post my new opinion, but for now - stay away from this product!
Read reply (1)
Reply by rydvy on October 21, 2005
This software is not functional and the company's tech support has not been helpfull whatsoever. I am starting to wonder if there really is a company called Mdansby? Email responses are cryptic and useless. No answer when I call the phone numbers provided. Sometimes not even a connection, just a pause and a beep. STAY AWAY FROM THIS PRODUCT! Even the features you don't have access to until you purchase the prodcut don't work once they are unlocked.
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