Pros
Easy to Learn, great price. Manuals are actually understandable.
Does everything we need, and they constantly update the programs as the world Evolves....like ISO reports.
Cons
Some things that I think are more like bugs or inconsistencies between modules should be fixed, and not charged to Support contract or quoted as a customization.
Summary
When I started my business I expected to use this software as an interim until we could afford something better. I guess I assumed that because of the affordability that we would outgrow it...but here we are 12 years later and it is still working well for us
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Pros
Software Arts provides real-time help; They have a fast, curtious, and effective staff. My recent upgrade to rev. 8.8 showed "drastic" instant improvments in report generation speeds. pcMRP offers great flexibility, not only in the broad selection of modules, but also the vast selection of options to configure the database to your business needs. The software is stable; Back-up is fast and simple. The purchase price is very good, training tools and documents are excellent... and during my 9 years of use, support has always available and effective. The most recent "plus" for me was their willingess to develop a new tool extention for me at a low investment cost, with the understanding that it would be a good tool to offer to other users later. My experience with past brands have offered the same service, but at over 10 times the cost.
Cons
I'm realistic... using this stuff takes more than 6 months to fully understand and to configure it to your business. We train new employees how to use every module effectively in less than a month. If you can't figure out pcMRP... then you need to move into politics or some other non-challenging role.
I haven't found any cons that they couldn't step me through.
Summary
I've tried the others - and left them behind. After 9 years of using pcMRP in a $25M/year manufacturing/sales environment, I will not consider moving to any other software package. I'm sold on the product and services of Software Arts. I call them annually to update my service contract... it's cheap insurance, and keeps me up to date with all the new improvments.
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Pros
Very flexible to our needs. Does everything from inventory functions to purchasing to customer sales and invoicing.
Customer support is very good.
Price of complete package is well worth it and very very competitive.
Cons
We are located on the east coast, service is on the west coast of the U.S.Time lag can be an issue, but not too often.
Summary
We have used this program for over 10 years. This program has everything we ever needed, and has grown with us through the years.
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Pros
Inexpensive.
Modules sufficient to run simple mrp in a small company.
Relatively bug free. Modules well integrated.
Can download to Quickbooks
Tech support always available
Have used this system for 12 yrs.
Cons
Report writer is not user friendly, hence report mods. need to be done through Software Arts.
Reporting is not sophisticated/analytical
Accounting module not sufficient for most businesses. We download to QuickBooks.
Infinite Bucket MRP not useful in current format.
Summary
In spite of limitations,this software is adequate for most business transactions required. Quickbooks fills in the blanks from a reporting perspective. For the price, I have not seen a better product available. (And we do keep looking!)
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