**Notice: This add-on supports Samsung device with Knox 2.7 and lower.**
Get remote support of your mobile device from any computer with NotifyRDS account. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS.
With this add-on, Samsung devices remote control will be turned on.
1. Download and launch the NotifyRDS app on your mobile device
2. Install appropriate Add-on per the instructions in the app
3. Share the session ID to your remote technician who has NotifyRDS Account.