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NetHelpDesk

What do you need to know about free software?

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  • All Versions

    3.2

    out of 4 votes

    • 5 star 2
    • 4 star 0
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Full Specifications

What's new in version 8.48.01

    Version 8.48.01:
  • ChallengeNHD campaign to add in the features from any product you want to see in NetHelpDesk
  • New design fully customisable Web Interface for Technicians with advanced functionality and multi-lingual options.
  • New design fully customisable Web Interface for End-Users with advanced functionality and multi-lingual options.
  • Link your existing portal to NetHelpDesk database
  • New ribbon design for main Admin interface.
  • Version 2.0 release of iPhone and Android Apps, both free of charge to use with purchase of main product
  • Advanced Data Analyser for endless reporting
  • GFI Max , Labtech, Kaseya and n=Able RMM Integration
  • Advanced Quotation processing, with integration with existing datasheets, and multiple templates.
  • Sales Order processing for Customer orders
  • Purchase Order processing for third-party Supplier Orders
  • ITIL and Pink Verify Compliance for Incident, Problem, Change, Project, Supplier, Financial, Service Desk, Service Asset and Configuration, Release and Deployment, Service Catalogue, Service Level, Event and Availability Management.
  • CRM, Sales Leads and Opportunities Tracking from initial occurrence to signed up, and beyond, conversion probability and value to help forecast.
  • Google Maps Integration for Customer, Ticket and Technician tracking using smartphone apps.
  • Workflow, automation, auto-assigning, auto-generation, scheduled maintenance and endless templates for your team's quality audit trail
  • Full Contract, Recurring Item, Labour, Materials and combination SLA billing plans functionality, with stand alone reporting, or integration with Sage, QuickBooks, and KashFlow.
  • Item and Stock Control with advanced cost analysis and billing integration
  • One-click Data Migration and Import for quick setup, from most leading products
  • Calendar 2 - Way Sync with Exchange, Office 365 or Google Calendar for all appointment needs.
  • Full Rich Text E-mail integration with chosen ticket information, endless canned text and templates, all embedded images remain and attachments stored.
  • Tech Time, Journey and Expenses tracking from all interfaces.
  • Multiple Site and Time zone support for your international customers - support in their time.
  • Rich Text Knowledge Base articles and Self Service via web portal, with suggestions before submission.
  • Extensive multiple SLA, Escalations and Alarms for your staff, for Customers, Assets and Suppliers.

General

Publisher Net Help Desk
Publisher web site http://www.nethelpdesk.com
Release Date July 11, 2014
Date Added July 22, 2014
Version 8.48.01

Category

Category Business Software
Subcategory Business Applications

Operating Systems

Operating Systems Windows 98/Me/NT/2000/XP/2003/Vista/Server 2008/7/8
Additional Requirements None

Download Information

File Size 195.22MB
File Name nethelpdesk.zip

Popularity

Total Downloads 7,043
Downloads Last Week 2

Pricing

License Model Free to try
Limitations 30-day trial
Price $699
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