Due to SMS notification module, customer get trust in your business and sales level get improved. With Magento SMS Extension Plus SMS API Services, customers no need to check the mail for order information. They get the current information from wherever. SMS are always displayed at the delivered time but an e-mail which can be considered as SPAM sometimes. SMS notifications send to customer and an admin, while the order gets placed.
SMS notification to customer, if order gets cancelled.
If Order gets placed, then the SMS notification to customer tells the Order successfully placed with Order Id. If Order status change to shipping, then the customers gets the SMS notification like 'Order shipped with Tracking number and shipping provider name'.
If Order status change to delivery, then the customers gets the SMS notification like 'Order successful to delivered'.