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LG MobileSupport for Android

By Rstream Labs Free

Developer's Description

'LG MobileSupport' application allows support representatives to remotely access customers' mobile devices to identify and resolve issues in real-time. With 'LG MobileSupport', support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1. Screen Control

View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

2. On-screen Drawing

Mark important areas for the customer to see to communicate certain points more clearly.

3. Text Chat

MobileSupport - RemoteCall's in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. Simple Connection

Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1. Download, install, and then launch the 'MobileSupport' application.

2. Enter the 6-digit connection code provided by the support representative, then click 'OK'.

3. Engage in real-time video support.

4. Close the application once video support session has ended.

Full Specifications

What's new in version 6.0.15.3 (Build73)

General

Release November 11, 2018
Date Added November 11, 2018
Version 6.0.15.3 (Build73)

Operating Systems

Operating Systems Android
Additional Requirements None

Popularity

Total Downloads 151
Downloads Last Week 0
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