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Kayako for iOS

By Kayako Free

Developer's Description

Kayako for iOS lets you take your customers with you so great customer service can continue - even out of the office.Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.Kayako for iOS 7 has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look. Featuring a vastly improved search function, ticket starring and offline caching, staying in touch with your customers has never been easier.Kayako for IOS requires Kayako 4.60 or later.Features: Access all your departments and tickets Reply to tickets, update ticket fields and add notes View custom fields and file attachments Support for ticket time tracking Star tickets for quick reference Offline caching lets you view fetched tickets when offline Search for tickets across the helpdesk One-tap access to saved searches (filters) Use gestures to fly through views and ticketsComing soon: Push notificationsKayako is the leading web-based helpdesk. More than 30,000 organizations of all shapes and sizes trust Kayako to power their support and delight their customers. Connect to your existing Kayako Helpdesk to create, respond to and manage customer tickets and requests.

Full Specifications

What's new in version 3.3.0

- Image attachment while replying to a ticket.- Departments and Statuses are collapsible- Custom Field are visible now.- SLA Plan is visible now.- Login Screen improvements- Bug Fixes and Improvements

General

Release June 12, 2016
Date Added March 28, 2014
Version 3.3.0

Operating Systems

Operating Systems iOS
Additional Requirements Compatible with: iphone4, iphone4, ipad2wifi, ipad2wifi, ipad23g, ipad23g, iphone4s, iphone4s, ipadthirdgen, ipadthirdgen, ipadthirdgen4g, ipadthirdgen4g, iphone5, iphone5, ipodtouchfifthgen, ipodtouchfifthgen, ipadfourthgen, ipadfourthgen, ipadfourthgen4g, ipadfourthgen4g, ipadmini, ipadmini, ipadmini4g, ipadmini4g

Popularity

Total Downloads 0
Downloads Last Week 0
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