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Job Log

By Lazy Bayou Free to try

Developer's Description

Job Log is for the small to medium size business that wants to track calls coming into their help desk for follow up after assigning support personnel to resolve issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can be resolved while the caller is still on the phone. A report showing open tickets by department and support technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

Full Specifications

What's new in version 5.0

General

Release December 26, 2012
Date Added December 27, 2012
Version 5.0

Operating Systems

Operating Systems Windows Vista, Windows, Windows 2000, Windows 8, Windows 7, Windows XP
Additional Requirements None

Popularity

Total Downloads 282
Downloads Last Week 0
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User Reviews

3/5
1 User Votes
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