Security doesnt have to be hit or miss. With SiteOwl, managing security is easy. Our security system management software gives you the information you need to see exactly whats going on, be proactive and minimize surprises.
Your organization relies on electronic security systems to help manage security threats. Managing these systems is not an easy task. Your team needs an effective way to show system performance and provide actionable information. As your system expands, security staff workload increases. With the same amount of resources, your team needs to manage more devices, maintain fast resolution times and keep internal customers happy. Spreadsheets, floor plan mock-ups, new processes and even new vendors do not provide a sustainable solution.
A security teams nagging fear is that the impact of a major incident could have been mitigated with better utilization of their security system. Your team has to spend more and more time reacting to system failures and stakeholder requests, rather than being proactive while keeping stakeholders informed. Devices have many unique warranties that are challenging to track and impact maintenance costs. Different technicians work on the systems without clear logs of who did what and when. Forecasting future needs requires a clear view of your security infrastructure, a history of changes and associated costs.
InstallOwl is an extension of our SiteOwl security management software. The software is built specifically to technicians working in the field and allows them to find, access, and update devices and their information. Technicians gain access to all of their SiteOwl projects and the devices associated with them. With the app technicians are able to see fields such as a device's IP address, MAC address, Installation Notes, Due Date, and much more. They are also able to change the installation status of the device as their work progresses. All updates made in the app can be seen real time from our web application as well, providing project managers and system owners with full visibility of a technicians progression.