The download button opens the iTunes App Store, where you
may continue the download process. You must have iTunes installed with an
active iTunes account in order to download and install the software. This
download may not be available in some countries.
From IBM (Industry Solutions):
The IBM Service Application enables IBM Clients to access important Global Technical Support information on the go.Key Features in Release 1-Search and View Client Support Plans: Overview of IBM's depth of support experience and expertise-Planetwide: Global directory of IBM Support, Shopping and General Contact information-Warranty Look-up: Check the Status, Expiration Date and Description for a Machine Type / Serial Number-Service Request Status: View the latest details, Status and History by Service Request Number. Requires a IBM Web ID and Password-Access to additional Support Sites-Quick reference guide to other IBM Technical Support ApplicationsIf you have comments or questions, please use the feedback feature in the "More" section in the Application
You can now look up Warranty Status by scanning a barcodeA video has been added detailing IBM Technical Support ServicesPlanetwide now offers to take you to the contact details of the country in which you are presently inMinor UI improvementsA bug has been fixed that affected a small number of users when performing an Service Request search