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HelpDesk Mobile for iOS

By bigWebApps Free

Developer's Description

bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time. Its a little bit of support love in your pocket.Features:Access and respond to all of your open ticketsCreate new tickets or close out existing issuesReassign tickets to other techniciansRecord support time and assign a task typeReview and pick up tickets listed in any of your unassigned queues

Full Specifications

What's new in version 3.0

Update for iOS 9!

General

Release June 8, 2016
Date Added September 18, 2012
Version 3.0

Operating Systems

Operating Systems iOS
Additional Requirements Compatible with: ipad2wifi, ipad2wifi, ipad23g, ipad23g, iphone4s, iphone4s, ipadthirdgen, ipadthirdgen, ipadthirdgen4g, ipadthirdgen4g, iphone5, iphone5, ipodtouchfifthgen, ipodtouchfifthgen, ipadfourthgen, ipadfourthgen, ipadfourthgen4g, ipadfourthgen4g, ipadmini, ipadmini, ipadmini4g, ipadmini4g

Popularity

Total Downloads 0
Downloads Last Week 0
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