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Help Desk Knowledge Base - Click-Through Demo

By Microsoft Free

Developer's Description

This is a portable, interactive demo that closely simulates the UI and functionality of an actual solution. Installs to your Start menu and includes a presenter script. Scenario Summary: IT help desk knowledge base solutions based on the Microsoft Office System can help IT organizations effectively control escalating help desk demands and costs. Companies using self service portals for IT help desks can save money and improve employee productivity.

With lowered help desk costs, IT organizations can refocus resources to help solve more complex business problems. This version is the first release on CNET Download.com.

Full Specifications

What's new in version 1

This version is the first release on CNET Download.com.

General

Release December 5, 2008
Date Added October 5, 2007
Version 1

Operating Systems

Operating Systems Windows, Windows XP
Additional Requirements Windows XP

Popularity

Total Downloads 386
Downloads Last Week 0
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