HPE MyRoom Visual Remote Guidance - Beta (Early Access) for Android

Developer's Description

HPE MyRoom with Visual Remote Guidance (VRG) - Innovation for your remote customer service and training delivery.

HPE VRG connects most any mobile device / wearable (Android or iOS) securely to the enterprise through HPE MyRoom (SaaS Cloud). HPE MyRoom is a collaboration and e-learning platform used for one to one, one to many, or many to many engagement (since 1999).

Our website has the MyRoom (www.myroom.hpe.com) and VRG (www.myroom.hpe.com/vrg) documentation.


1:1, 1:many, and many to many sessions

256 AES encrypted from end to end; 1024 when proxied through MyRoom servers

For support, the end user can join a waiting room with others waiting for support. Then the support agent can move them from the waiting room to a private room for 1 on 1 support

Use one application for support, training delivery, and collaboration

MyRoom desktop is available for Windows, Mac, and Linux.

Mobile clients on Android or iOS

Supports h.265 on devices with GPU encoding

Full Specifications

What's new in version


Release August 8, 2020
Date Added August 8, 2020

Operating Systems

Operating Systems Android
Additional Requirements Requires Android


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