HPE Go is currently only available for select HPE channel partners for individuals with access to the HPE Order Status tool (OSS). HPE Go login requires your individual email address and Partner Ready Portal password. Due to the personalization enabled, HPE does not recommend shared email accounts be used.
With the HPE Go mobile app you can respond to order status queries and act quickly on changes when youre away from your desk, in a meeting, or in front of a customer. The app allows you to:
Search for orders by HPE Order #, Distributor PO # or customer name
View order details: current status, estimated ship/delivery date and more
Add your most important orders to your Watch List
Receive alerts to your phone when the order status changes
Share order details with colleagues or customers
Give feedback on your delivery experience immediately
HPE Go syncs with your HPE OSS account to give you end-to-end order visibility helping multiple teams within your organization in the following ways:
INTERNAL SALES TEAMS
Faster response times add hot orders to your Watch List so you can respond immediately if the order status changes
More flexibility answer customer and stakeholder order status queries in seconds, anywhere, anytime Easy status sharing email updated order details to colleagues or customers with the push of a button
Better customer service you can proactively share the latest order status information with your customers
Immediate answers - check order status real time to answer customer questions when face-to-face
Better visibility to invoice readiness receive alerts so that you can book the revenue as soon as the invoice is available in OSS. This information is especially useful at the end of the month!
HPE Go has been designed for data efficiency, with data usage equivalent to text-based emails, so whether in the office or on the go you can have confidence that using this app wont overload your data plan
Plans are in place to extend HPE Go Order Status visibility to HPE channel partners in other regions in the future. We will also be enhancing the HPE Go app to support you with more on the go functionality across the sales cycle. Please contact your HPE Channel Representative for more details.