This is the first application created for Fiber-to-the-home (FTTH) support and ensured the complete online handling for any support related enquiry.
As a Loggedin customer you can:
Contact support with one-click, and connect to your dedicated engineer through a special routing functionality
Register a technical query or any other support related enquires
Register hardware RMA , with complete online tracking
Get latest news from Genexis and alert for new Software releases.
Check tracking of every call and report with unique ticket ID, to ensure right follow up
We will be available anytime for your support, with the most advanced setup in the market.
See also our video for instructions:
Lets Get Digital!