Using this secure remote access software based on LogMeIn Resue, our Geeks can control your computer as if they were right there beside you. Using a variety of diagnostic software and techniques we can quickly get to the root of your problem so you can carry on with your day. Our technicians can assist with a variety of issues including-virus/malware removal, PC optimization, new PC setup, file backup and restore, e-mail, office and productivity software, multimedia applications, peripheral and accessory installation, home network setup.