Cuba for BMC Service Desk Express is a fully customizable telephony middle-ware product to enable screen pop of BMC Service Desk Express, SDE (aka Magic Solutions). Screenpop based on Caller or called number. Pop on a ringing or answered call. Cuba delivers all the features you'd expect from a full service CTI application - with a seamless fully automated set up that makes installation quick and easy.
Full Specifications
What's new in version 1.3
General
ReleaseFebruary 13, 2013
Date AddedFebruary 13, 2013
Version1.3
Operating Systems
Operating SystemsWindows, Windows XP, Windows Vista, Windows 7