The National Grid Contact:ITapplication provides various ways for you to contact the service desk for support. You can chat with service representatives or schedule calls anytime, anywhere. Featuring single sign-on, allowing you to log in to the application using your NG ID and password.
With National Grid Contact:IT, technical support is just one tap away.
- Instant Message & Voice Call
- Scheduled Callback
- Multiple Time-Zone Support
- Ticket Status
- Self Help
- News, Disruptions & Maintenance