Busy hotels, motels, and bed and breakfasts require reservation systems that are both easy to use and powerful. Comfy Hotel Reservation, though not terrible, didn't really impress us on either front. It works fine, but we suspect that there are better programs out there for this purpose.
The program's interface is attractive, reminding us of more recent versions of Microsoft Office applications. We got the sense that the program was originally meant for another purpose--just a generic scheduler, perhaps--and that it was tweaked slightly so that it could be passed off as a reservation system. Rooms--which are referred to as "resources" throughout the program--must be entered manually, including their numbers and descriptions, and they're listed in a drop-down menu in the reservation screen. This might be OK for a small inn with a proprietor who's intimately familiar with each room, but for larger motels and hotels, we can't see how this could possibly work efficiently; there's no way to search for rooms by bed configuration, smoking permission, or any other characteristic. Curiously, the program also lacks a mechanism to prevent double booking of the same room; users will only be able to tell that a room is already booked by looking at the calendar. The fact that the program does not include any billing features--not even so much as calculating a total charge for a stay, let alone invoicing--is also a significant drawback. The built-in Help file explains the basics of using the program, but does not seem particularly geared toward hotel owners. Overall, Comfy Hotel Reservation functions fine, but its features leave a lot to be desired.
Comfy Hotel Reservation installs a desktop icon without asking and leaves a folder behind upon removal. We recommend this program with reservations.
Editors' note: This is a review of the full version of Comfy Hotel Reservation 3.4. The trial version is limited to 14 days.
Comfy Hotel Reservation assists hotels, apartments, b and b accommodations, motels, guest-houses or holiday homes in managing and maintaining reservations. The system is fully scalable and designed to provide extensive flexibility and varied choices. Hotels and travel agents can achieve maximum time efficiency and best costs in processing reservations. This modern and extremely handy program makes management a real pleasure. The program enables users to switch between profiles to view the reservation of any room, it is also possible to view multiple rooms simultaneously or open the reservations of several rooms at the same time.
Comfy Hotel Reservation can maximize yield and minimize unsold room nights for hotels of any size and market orientation. Managing repeat customers and recording customer preferences helps you to retain your customers. All profiles data is protected with a password preventing unauthorized access. The program has the Auto Backup feature that allows saving the data to the secured archive. The program also has a built-in Print Designer, which offers a variety of original templates and options to make a fine and clear printout of a schedule. What is important, the data from Comfy Hotel Reservation can be exported to many different formats, like MS Outlook, XML, HTML, XLS and TXT. Supports all versions of Microsoft Windows.