Management driven work queues provide you the power to establish and prioritize multiple queues for each account representative. Once established, work queues can be easily updated based on collection productivity.
Management of account specific letter series rules can be fully automated within CollectOne, greatly reducing the cost to perform this task. Letter printing intervals can be established for each letter based on pre-structured business rules and all letter distributions are automatically noted to the debtors account.
Increase accountability with CollectOne's built-in motivation tools. Real-time visibility is provided at multiple levels, giving your team the power to track statistics relative to goals and quota. The dashboard defines statistics against remaining working days and provides figures required to meet goals, month, year and inception to date figures and outstanding promises to pay within that period. Contests and spiffs can be established and monitored at multiple levels within CollectOne.