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Cisco dCloud Contact Center for iOS

By Cisco Mobile Free

Developer's Description

Cisco dCloud provides Customers, Partners and Cisco Employees with a way to experience Cisco Solutions. This Mobile App will serve as an entry point & augment our Contact Center demonstration & lab solutions. Users of the mobile application will be able to move data into the demonstration environment (Mock Data). This mobile application will be synced with a mobile manager server within the demonstration environment and will only be used in conjunction with scheduled content available on the Cisco dCloud Platform.

The Cisco dCloud Contact Center mobile app helps you deliver more effective Contact Center demos. It provides the following capabilities:

1) Integrate the mobile channel into the Contact Center demonstration environment

2) Push mock data into the demonstration for a more realistic customer experience

3) Select your vertical for the demonstration (i.e. Retails, Finance, Healthcare, etc.)

4) Receive push notifications from the Contact Center agent

Full Specifications

What's new in version 1.1

General

Release April 19, 2020
Date Added April 19, 2020
Version 1.1

Operating Systems

Operating Systems iOS
Additional Requirements Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Popularity

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