Binary Fountain's Closing the Loop is a task management functionality that allows users to assign tasks to ensure that consumer comments are addressed. Download the Closing the Loop app to improve your organizations online engagement and service recovery while on-the-go.
The Closing the Loop app comes with the following features:
Receive push notifications on your phones lock screen
Manage and track assigned tasks
View how long a task has been open
Respond to comments
Approve responses from other users