The 1 Hotels app allows you to tap into your personal device to seamlessly guide your stay at 1 Hotels. Check in, check out, book a stay, manage your existing reservations, experience keyless entry and in-room controls, communicate with our team from in or outside of the hotel, order in-room dining and more.
HERE TO HELP 1 to 1 team messaging, to answer your questions and assist with your requests
From your personal device, whether youre near or far, communicate with our team for everything you need. Let us know if youre on your way or arriving later than planned, request reservations at your favorite restaurant or set your wake-up call for that early morning meeting. Whatever you need, were just a message away.
ARRIVE BEFORE YOU ARRIVE Pre check-in for a seamless arrival
We want to set the tone of your stay with us before you even arrive. With the 1 Hotels app, you can check in to your stay before youve landed from a flight, set any preferences we should know in advance, order in-room dining from your cab so its in your room waiting for you, and start chatting with the 1 Team so we are ready to welcome you home.
THE KEY TO YOUR STAY Keyless entry to get you settled faster
Skip the Front Desk and head straight to your room. Once checked in on your 1 Hotels app, youll have your room number and everything you need to access your home away from home. No need to carry around a room key wherever you go during your stay either. With our new keyless entry, your personal device is all you need.
GETTING YOU ON YOUR WAY Check-out with the tap of a button
While its always sad to see you go, we want to make check-out a seamless experience for you. Skip the extra stop along your way by viewing your folio and checking out of your room directly from your personal device.
ROOT YOURSELF AT 1 Stay in touch and up-to-date
In-between your stays with us get the latest on programming and events at your favorite 1 Hotels properties; access sustainability information from The Field Guide, our online blog; learn about new 1 Hotels locations; take advantage of our best offers, deals and experiences; book upcoming stays; and stay up-to-date on everything were doing at 1.
SEE, DO & EXPLORE Recommendations from our Concierge Team
Our Concierge Teams are always happy to help with recommendations and reservations face-to-face, but we have worked with them to curate suggestions for dining, shopping, theater, outdoor excursions and more so everything you need to plan your trip is right at your fingertips. Send us a 1 to 1 message to help with any reservations, before you arrive or throughout your stay, to make sure you dont miss out on all that our local communities have to offer.
WATCH & LISTEN Smart technology to connect you to your rooms devices
Remotes are over. Use the 1 Hotels app on your personal device to change the channel and adjust the volume on your in-room television.