ABOUT UNINSTALLING SOFTWARE
Due to the sheer volume of files found on our site, we are unable to provide personal assistance for uninstalling software created by other companies. We can, however, recommend several different uninstallation options for our users as listed in the following sections.
UNINSTALLING VIA ADD & REMOVE PROGRAMS (WINDOWS)
If you're new to uninstalling programs from your Windows computer, you should be able to do so by following these simple instructions. This is the standard method of uninstalling Windows software programs and it will usually do the trick:
UNINSTALLING VIA APPLICATIONS FOLDER (MAC)
If you're new to uninstalling programs from your Mac, you should be able to do so by following these steps. This is the standard method of uninstalling Mac software programs and it will usually do the trick:
Although most software can be easily removed by the above steps, it is standard practice for software publishers to include their own uninstaller program as well.
To find their uninstaller, try searching for the program you want to remove in your list of installed applications, and click on the main folder for the program. If there is no folder with the program name on it, try looking for a folder with the name of the company that made the software - for example, if there is no Photoshop folder, look for a folder named Adobe, as that is the name of the company that created the software.
When you find the program or publisher folder and click to open it, if an UNINSTALL option is not located in the main folder, check any additional sub-folders. When you find the uninstaller for the program, click on it to run the file.
If the standard methods of removal do not work, we recommend trying a third-party software removal program. Below are links to lists of programs specifically designed to help you uninstall a variety of software file types, for both Windows and Mac operating systems. You can sort these results by a number of different criteria, including Editors' Rating, price, and user rating, which you may find helpful in making a choice.
One of the best sources of help with any software program is the company that created the program files. Software publishers should also be able to tell you how to remove any additional folders and files that may be left over after a normal uninstallation of their program. For help finding the company who created your product, and locating their contact information, please visit the following resource:
If you still need help, you can always submit your product support questions to the CNET community of tech experts who freely share their knowledge with anyone in need of help. The CNET community consists of users like yourself, tech professionals, CNET and Download.com editors, and our forum moderators.