shopkick User Reviews
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"Bugs in App still"
Version: shopkick 4.5.1
Can be great to learn about products and to learn where they are in the store, great for getting you out of the house, great for earning gift cards!
Store employees that don't know about the App and they dont know how to redeem your points for you. and they get rude and wont get the items to be scanned out of the locked counter for you to scan. when you are in the store and get your walk in kicks for the app and you start to scan it tell's you "you must be in the store to scan". then when scanning it says it's not the right product (when you know that it is) and the next person comes up and it scans just fine for them. The program freezes your phone and you have to take the battery out, when turned back on it says Too Bad you didn't follow the rules and you are banned! or when shop kicking with a group of shop kickers on big kick days you get banned, because the app thinks you have more than one account. Or when they ban you for Following all the rules they wont tell you why you were banned. and also they block your points that you lawfully earned for all your hard work and waste of gas. Half of walkins never work!
The program can be great but the bugs need to be worked out of the app! (and there are many) when you write to customer service all they do is send you a automated response with rules attached saying you didn't follow the rules, and they don't tell you what to you did wrong. I have read Thousands of reviews from people who got banned and did nothing wrong. Note to users: Redeem your points as soon as you get enough to redeem, because when you get banned (and you will, after all your hard work) you will lose them! Never shop kick standing directly next to anyone who may be shop kicking with you as Shop kick will say you have more than one account, (when you don't). there are many times when you are physically in a store the app will tell you, you must be in the store to scan! there are many products you scan that say its not the right product and the person next to you scans and it is right. Products that can be scanned are in locked counters and the employees refuse to get them out when they know you just want to scan them. and some employee's have been very rude. when trying to redeem points at Target the employees have never heard of the App and they don't know how to redeem them. i can go on and on about the pot holes. when there are big kick days is when you will get banned, i believe the system gets overloaded or there are so many shop kickers around each other they say you are cheating, when your clearly NOT. I am disabled and put my heart and soul into shop kicking and always taking my value time and effort to spread the word in the stores to people that are curious to why you are scanning, standing there for a long time explaining the program to them, its very frustrating getting banned when you been doing this on a daily basis for almost 2 years and I look forward to it as it gets me out of the house and gives me something to do. to only get banned when i have read the rules many times and always check on them to see if the rules have changed, just to make sure i follow all the rules. Employees in stores need to be trained about the program. because so many of them have never heard about it. and they don't know how to redeem your points. there is much more about this app, i will be spreading the word!
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