mSpy User Reviews

CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 22 user reviews

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All User Reviews

Results 1-3 of 3

  • 1.0 stars

    "Take care with this product"

    November 24, 2014  |   By tiestin

    Version: mSpy 4.7.1.2

    Pros

    Nothing....

    Cons

    i had a Premium membership for 3 months, the recording call and surround recording were disabled.
    Since yesterday, the Facebook logs was disabled and the whatsapp logs is not working today.
    The only features works are: location places and contacts logs.
    The snapchat and keylogger never work.
    I paid 119 dollars for nothing.

    i dont want try another company, because they can disable all features without advice, and never refund your money.
    Thanks

    Summary

    The customer service is very bad

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  • 2.0 stars

    "Terrible!!!"

    October 19, 2014  |   By JOncale

    Version: mSpy 4.7.1.2

    Pros

    Services are fine.....billing and subscriptions are TERRIBLE!!

    Cons

    I wanted, and ordered, a one year subscription for an Android cell phone. They charged me over $1800 for over 12 subscriptions!!!! Then, they wanted to give me a 50% discount and refund half the money! THEN, it took days for my money to be put back in to my account!! T H E N, I received an email stating that for $70 I could renew my one month subscription......WHAT??? I paid $200 for a 1 YEAR SUBSCRIPTION!!!

    Advertising says that they can monitor Snapchat, Facebook, etc. After you pay for the services, you find out that you have to root the phone to do this. I refuse to root a phone, as it voids the warranty on the phone. I used to work for a cell phone company, so I know how rooting a phone can complicate things.

    This has been the WORST experience with any monitoring services. If they mess this up one more time, I am cancelling everything altogether!!!

    Summary

    Get your company together!! What happens to the people who don't have $1800 in their accounts???? That could be detrimental to someone's family!!! Shame on you guys for taking SO long to rectify the problem!!!
    The "calls are recorded" but no one seems to review them. To the pubic: do your research before purchasing this product.

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  • 4.0 stars

    "Good but very expensive and uses tons of data"

    August 20, 2014  |   By nyrichny

    Version: mSpy 4.7.1.2

    Pros

    Good features and clean interface.

    Cons

    Very expensive and uses alot of the phones mobile data and battery life.

    Summary

    Overall a good application however there are much less expensive alternatives out there that give you the same features like Cell Phone Sleuth. I would do my research and look for less expensive options.

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Results 1-3 of 3

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