iYogi SupportDock 3.0 User Reviews

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Results 1-7 of 7

  • 4.0 stars

    "Basic PC maintenance suite"

    June 13, 2011  |   By Jenny_jacob

    Version: iYogi SupportDock 3.0

    Pros

    Speed up your computer, iyogi support dock includes a registry cleaner, solves computer problems, speeds up your PC, shows full pc diagnostics

    Cons

    outdated version.. Just like many free trials, disables some of its most vital features during its free trial. This makes buyers angry,

    Summary

    support dock is to restore your system performance, repair all your computer errors, and tune up your computer. But don't expect Registry Easy to boost your computer like a rocket, it just won't happen! Fit for novice pc users.

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  • 1.0 stars

    "Fraud - thought I was dealing w/ Lexmark support"

    March 13, 2011  |   By tincan_96

    Version: iYogi SupportDock 3.0

    Pros

    None...did refund my money tho after I threatened to dispute charges.

    Cons

    I was scammed. Couldn't understand tech's accent.

    Summary

    I tried to contact Lexmark Tech Support due to problem w/ new printer. Somehow I was misdirected to their web site. I explained printer problem to Tech. He asked permission to log into my system to check printer. Told me a had multiple software errors not covered by warrantee causing the problem w/ printer and for $39.99 he could fix my problem. I gave him the go-ahead. After he "cleaned and fixed" my problems, the printer error was still there. He then referred me to Lexmark hardware support. Lexmark tech told me Lexmark had nothing to do with this iYogi software company and would NEVER charge to look at my system.

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  • 1.0 stars

    "I was hijacked, thought I was buying McAfee virus scan"

    February 20, 2011  |   By jazzyMC

    Version: iYogi SupportDock 3.0

    Pros

    I went to www.mcafee.com to select the virus scan product and eventually I got McAfee virus scan

    Cons

    After selecting the virus scan product and submitting cc info I was directed to call iyogi. Spent 40 mins while they ran checkdisk and explained their service. Another 40 mins for iyogi support desk to install support dock and McAfee.

    Summary

    I wanted McAfee virus scan and got support dock (eventually I got McAfee virus scan). Time will tell if I get a sales pitch upon every login. I am sure I will be spending more of my time uninstalling support dock. Very disappointed in my McAfee download that turned into a sales pitch and 90 minutes of my day online with iyogi support. I know this is not a review of iyogi product - more an observation of their deceptive sales tactics.

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  • 4.0 stars

    "Had very nasty spyware that i could not fix myself."

    November 24, 2010  |   By georgejbrock

    Version: iYogi SupportDock 3.0

    Pros

    Good help. Yes you're talking to India and language, or more accurately, pronunciation is not like talking to people in America but they know there stuff. Fixed my problem

    Cons

    A little costly

    Summary

    Fixed 2 problems over a period of 6 months. the first one I can't recall but the second was that nasty Win 7 Antispyware scam that shuts doen your computer unless you buy their BS software. The guy at I Yogi knew the issue and help me restore and set up their ant-spyware.

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  • 1.0 stars

    "Bad, Good pitch, lots of time ... poor results"

    October 9, 2010  |   By txtech

    Version: iYogi SupportDock 3.0

    Pros

    take control of your laptop quick. delete a lot of files (do ccleaner cleanup). talk about lots of potential issues

    Cons

    they fail miserably to fix a pc. they do complete basic virus scans and registry clean up (but this is free with ccleaner - and any anti virus (e.g. avast))

    Summary

    run away. do not spend your money - leave support to the pros .. not a low cost call center

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  • 1.0 stars

    "This software is not worth it"

    August 12, 2010  |   By saragdee

    Version: iYogi SupportDock 3.0

    Pros

    We did not like ANYTHING about iYogi.

    Cons

    We downloaded this service yesterday, and the tech support people had this pat answer for all of our questions-"Sure, no problem, sure, no problem". They deleted programs from the computer, and spent hours in chat and on the phone. DIDN'T WORK!

    Summary

    Their service did not work. The very next day, we had to call in our IT person to fix our computer. Within less than one hour, he had the computer fixed. I spent 30 minutes on the phone with iYogi "customer support", demanding a refund. They were obviously reading from a script, stating that they would like "one more chance" and offer us a compensation of 3 months. They said "the tech gave the service", and after MULTIPLE times of telling her that the SERVICE did not work, and telling her I wanted a FULL refund of their way less than effective product, she finally gave in (reluctantly I must add) and authorized the refund. We are very displeased and we DO NOT recommend this company/software to ANYONE. The beginning of their own review: Computer is a machine and like all other machines it needs maintenance. "Computers are intelligent machines, thus they require systematic servicing and maintenance" is almost exactly what they quoted to me-"Ma'am, computers are man-made machines, they may have bad days, and the technician may have had a bad day".

    Whatever. Don't download it, don't use it, don't recommend it. I tried to submit this without selecting any stars, but it wouldn't let me.

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  • 5.0 stars

    "A handy desktop application addressing basic PC issues."

    July 2, 2010  |   By WindowsTech

    Version: iYogi SupportDock 3.0

    Pros

    it provides single click access for PC optimization, helps in securing my system & data. A smart solution for effective PC management.

    Cons

    requires too much time for installation for windows XP where .Net 3.5 framework is not pre installed.

    Summary

    A smart solution for effective PC management.
    One of its kind tool which gives total command over system management through features like PC Scan, Registry cleaner, Home Networking & Green pc.
    For any software the extent of technical support matters a lot & thankfully with Support Dock the presence of in built feature called Push to Talk serves this purpose remarkably.

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Results 1-7 of 7

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