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Full user review
"These guys are great!"
This review was originally posted on VersionTracker.com.
My Razr V3xx is supposedly supported by iSync, but I couldn't get it to work. It was identified as "unsupported" because AT&T tweaked the identifying name (they called it a V3xxR). I searched the web and couldn't find a plugin that worked. AT&T couldn't help me. Several vendors suggested that their software would work fine with my new phone if I had a PC (thanks).
When I contacted Nova Media, they sent me a Mac utility that read my phone and created a profile document that I sent back to them. They said the V3xx IS supported and all I needed was to add the V3xxR identifying name to my hardware list in iSync. They even sent me a small Mac utility to make the change for me. Now it works beautifully!
My thanks to the folks at Nova Media. They didn't actually send me a new plugin, they just fixed the one I had (that should have worked). They did it for me in just two email exchanges in less than a week when I had struggled for months with several other vendors. I recommend the company highly for understanding their product and for providing superior support.