east-tec Eraser 2014 - Free download and software reviews - CNET Download.com

east-tec Eraser 2014

CNET Editors' review

As you know, Windows saves a copy of more or less everything on your computer. Every Web site you visit, every picture, every video; it's all cached or saved or logged somewhere inside your PC. Apart from the security and privacy issues, all that stuff consumes storage and performance resources. A lot of tools promise to clean it all out, but few do. We looked at East-Tec Eraser 2011 from East Technologies, and found it to be a tool that can do the job. It cleans deeply, even files stored as Shadow Volume Copies; thoroughly wipes deleted files; alerts you to risks; runs scheduled cleanups; and cleans traces from all major (and many minor) browsers as well as messenger programs and other popular applications.

East-Tec Eraser 2011's wizard-based interface opened with a Quick Start page with three basic options: Privacy Guard, Erase Deleted Data, and a tool that erases specific data. We started with Privacy Guard in basic mode, which is suitable for most users. There's also an advanced mode. A thorough scan revealed quite a list of cookies, images, videos, Web pages, deleted files, and other PC debris. A review found nothing on the removal list that shouldn't have been there, so we let the cleaning commence. Clicking Change Automation let us configure the scan wizard. When the operation finished, Eraser recommended an immediate reboot, though we could also choose Restart Later or Ignore and Continue. This last option is a "use with caution" option that won't launch Eraser when you reboot and in fact hides your use of the program (for example, from your boss) upon reboot. We clicked Restart and Erase, which restarted our system and returned us to the Eraser interface. The Risk Monitor runs from the system tray; it popped up with an alert that required the Erase Deleted Data tool. This tool makes multiple passes and can take hours, according to Eraser, although our session was much quicker.

Eraser's automated, customizable deep cleaning can help you protect your privacy and security and keep your machine free of a lot of junk without requiring a lot of regular input or effort. While no tool of its type is set-and-forget, Eraser won't forget to do its job when the issue has slipped off your radar.

Editors' note: This is a review of the full version of East-Tec Eraser 2011 9.9.8.200. The trial version is limited to 15 days.

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All User Reviews

Results 1-10 of 52

  • 4.0 stars

    "Excellent Customer Service. Received personal help."

    December 6, 2013  |   By rcorwin1

    Version: east-tec Eraser 2014 10.2.0.100

    Pros

    Thorough. Works in the background.Very reasonable price for the quality.

    Cons

    Takes many, many hours to re-delete deleted files on a larger hard drive (e.g., 15-24.

    Summary

    Customer service is well worth the price.

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  • 5.0 stars

    "1. Satisfied user since 2006 2. Support second to none"

    October 15, 2013  |   By finn_johansen

    Version: east-tec Eraser 2014 10.2.0.100

    Pros

    Having just moved from Windows XP to Windows 7, I recently registered the new east-tec Eraser 2014. A problem in the Registry Editor made the installation rather complicated, but East-Technology's support team did not rest until the problem was identified and guided me patiently through the process of correcting it.
    They might not have made a fortune from my purchase this time around, but they sure gained my respect. And the 2014 version really cleans up - from super cookies to shadow copies, in fact anything you don't want hanging around for too long on your PC.

    Cons

    I guess it might take a little time for newbies to run the program with ease (but their patience will be well rewarded).

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  • 5.0 stars

    "east-tec Eraser 2014 WOW!! A must have..."

    October 8, 2013  |   By Coder2014

    Version: east-tec Eraser 2014 10.2.0.100

    Pros

    Support is quick. Updates are efficient, Emails are answered in record braking time. And most importantly it does what it says. The complete redesign of east-tec Eraser 2014 release is by far the best version to date! Great Job!!

    Cons

    No Complaints to write about.

    Summary

    I've personally been using east-tech since 2004 and have seen the ups and downs of the software community and east-tec has been there through out. I recommend East-tec products. Give them a try as they invite you to try a fully functional evaluation version.

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  • 4.0 stars

    "UPDATE 2012."

    April 14, 2012  |   By earth70

    Version: east-tec Eraser 2014 10.0.5

    Pros

    still a good software. you can get it for a good price!!..

    Cons

    As i use this software and did find a few problems with east-tec and have posted, now i find this. before every scan of your pc for items to erase east-tec asks for connection to the internet "why" you'd think to look for updates "or" not. as this is a privacy software it would'nt be to send all of your scan history back to east-tec would it. i think it does just that..!!

    Summary

    Good software but block it from connecting to the internet to be on the safe side. if you buy the software east-tec will email you every time there is a new update to the software!!..

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  • 3.0 stars

    "Great Progam"

    October 1, 2011  |   By akita70

    Version: east-tec Eraser 2014 9.9.88.100

    Pros

    One of the best erasers out there..

    Cons

    As one reviewer said won't erase windows shadow copys in windows 7 64bit but will in 32bit "BIG PROBLEM" east tec have this info on there website also about 12 times now it asks for a key to use but i use a payed for key.

    Summary

    good software but when cc cleaner finds other items in the os it's not good news as cc is free software and east tec is just going up in price..

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  • 5.0 stars

    "Squeeky Clean and Excellent Customer Service"

    June 8, 2011  |   By Csicorp

    Version: east-tec Eraser 2014 9.9.8.200

    Pros

    Seems to clean almost everything thoroughly, Customer Service is very responsive and provided solutions within a day. Overall we highly recommend this product above all of the other secure cleaning products we have tried thus far.

    Cons

    The only con we discovered relates to the additional data discovered by CCleaner immediately after running Privacy Guard. Made us wonder what else it might be missing. We highly recommend you use it with CCleaner if maximum security is your concern.

    Summary

    An associate of ours is an engineer at Intel and has our machine to do an analysis of the depth and comprehensiveness of the cleaning accomplished by this program, and promised to get back with any shortcomings discovered. Pending that review revealing information to the contrary, we believe this product to be the most thorough available. We will re-post if there are any issues discovered to the contrary. We asked for his evaluation because the additional data discovered by CCleaner made us wonder what else it might be missing. Their excellent customer service answered our neophyte questions clearly and offered immediate solutions to our concerns that solved all of our issues quickly. They even followed-up to make sure their suggested solutions solved our concerns. We believe this product to be as close to perfect as is currently available and the Customer Service experience will cause us to remain East-Tec customers because they are responsive and thorough in their support. We have tried myriad security wiping software because of the mission-critical financial data, proprietary information sometimes not encrypted when sent through our emails, and the new, stringent privacy laws raising our potential liability if some of our customer's data ends up in the wrong hands. The ability to schedule cleanings to happen overnight and then shut down the computer after cleaning is complete is one of the most convenient features of the software. Compared to other programs we have tried at all price points, we believe East-Tec Eraser to be at the top of its class and highly recommend it when used in conjunction with CCleaner. Perhaps East-Tec will read this review and address this issue in a future upgrade, (any information discovered by our engineer friend notwithstanding), and that would make this program perfect in our view. Definitely the most bang for the buck! Five Enthusiastic Stars!

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  • 4.0 stars

    "does everything as advertised"

    May 2, 2011  |   By grandpe1

    Version: east-tec Eraser 2014 9.9.8.200

    Pros

    very good automatic cleaning

    Cons

    had for more than two years and so far no cons other than it would help if they could speed up system PS I only have a duel core computer

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  • 1.0 stars

    "Buggy and no support"

    January 13, 2011  |   By tuj28

    Version: east-tec Eraser 2014 9.9.5.100

    Pros

    It worked well for about 9 months

    Cons

    Buggy; doesn't work well since late 2010 versions and absolutely NO support

    Summary

    Very buggy since late 2010. Freezes my computer, doesn't run when you try to run it, hits you with free trial prompts even though you bought it. "Support" means email that they don't answer or getting a message machine to leave a voice message they won't return.

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  • 3.0 stars

    "Says Get for free - Could not find on TrialPay List"

    July 22, 2010  |   By R_VIE_ER

    Version: east-tec Eraser 2014 9.7

    Pros

    Good product. Works as well as any out there.

    Cons

    In uninstall gives option to get it for free. Attempted to get it using the free TrialPay offer. It took my email address and then displayed no other otion to complete and get the program for free. Anybody know how to get the TrialPay offer?

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  • 4.0 stars

    "Does what it says!"

    April 6, 2010  |   By railroadguy

    Version: east-tec Eraser 2014 9.7

    Pros

    I like knowing I can wipe out all traces of my personal info on the computer in the most secure way possible. The price is fair for what this program can do, and it offers a lot of choices as to how in depth you want to be.

    Cons

    It isn't quite as user friendly as I would like....it has a few areas for wiping traces of gmail, hotmail and windows mail that are kind of confusing, and it takes a few tries to get it right!

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Results 1-10 of 52

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