ePassportPhoto User Reviews

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out of 32 user reviews

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Results 1-10 of 32

  • 1.0 stars

    "Poor quality and non responsive - Worthless"

    April 23, 2014  |   By hoelola

    Version: ePassportPhoto

    Pros

    ePassportPhoto did check if the photo meets the passport agency requirements
    They did manipulate the background of the photo to remove a shadow

    Cons

    During the photo manipulation they cut off an ear
    Never responded to any of my emails

    Summary

    You send them a photo and they will size it and position you head properly to meet passport requirements. They will also remove shadows in the background. They will submit it for printing to a Walgreens or other store where you can pick it up. You will still have to pay the store printing fee for two 4x6 photos. I thought the 11$ are fair for the peace of mind that your photo will be accepted. The processing took exactly 24 hours, however, when I picked it up I noticed that, while manipulating the photo background, the ePassportPhoto technician had cut off my ear. Therefore I created my own 2x2 photo and printed it at the same store onto a 4x6 for a few cents. ePasportPhoto never responded to my email. I wouldn't use them again.

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  • 5.0 stars

    "Surprisingly easy and excellent quality"

    January 23, 2013  |   By Ravi-N

    Version: ePassportPhoto

    Pros

    * Cheap - 8 prints for $12. 20% off for future order.
    * Extremely easy
    * Super fast - simple 3 step online process
    * Excellent quality
    * Used my digital photographs

    Cons

    * Time - took 3 hours

    Summary

    I needed quite a few ID photos but found that they were expensive.
    - CVS $10 for 2 Passport photos
    - Fedex $15 for 2 Passport photos
    - Walgreens $11 for 2 Passport photos

    I Googled and found ePassportPhoto. I wasn't sure if this was a legit site but thought I did give it a try. Worst case, I can call the credit card bank and report fraud. Anyways, I upload the digital photo that I had, edit it online as specified and order 8 ID photos for $12. I got a confirmation email and a 20% off coupon link for future order. I used this link to order 8 more ID photos for $9.60.

    The whole process was surprisingly easy and very fast. I got an email confirmation after 3 hours that the order was ready ready for pickup at a pharmacy near me

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  • 1.0 stars

    "SCAM!!! LOST MY MONEY"

    January 2, 2013  |   By pkkalra

    Version: ePassportPhoto

    Pros

    Get rid of extra money you may have

    Cons

    Lose your hard earned money

    Summary

    Its a SCAM!!! I realized now that there is no address/phone no on the website. Foolish me

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  • 1.0 stars

    "BEWARE!!! SCAM!! Paid $8 and never got a thing!!"

    October 5, 2012  |   By RGRodgers

    Version: ePassportPhoto

    Pros

    none (no, really!)

    Cons

    pay money, get nothing

    Summary

    Paid for review & print out to be mailed, and I never got a thing and it's 3 months later now!!!
    They don't have a phone number to call, just email.
    (I only gave it HALF a star because I HAD TO!)

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  • 1.0 stars

    "abyssmal customer service misleading website"

    June 8, 2012  |   By notryan

    Version: ePassportPhoto

    Pros

    none at all

    Cons

    see summary

    Summary

    Horrible customer service. Also, website is misleading. Website makes it extraordinarily difficult to access the "free download" option. At the point of choosing either free download or pay to send to a drugstore, the "tabs" for free download are inactive. The pay to send to drugstore option is highlighted and appears to be the only active option. You have to search and find the small, faint "no thanks" button at the bottom right to get out of the screen that shows both options but will not let you select the free download, you must find the button and say no thanks to paying for the service. I was suckered into paying for the service because I did not see the "no thanks" button. At the screen to choose a drug store I could only choose a name of a drugstore, not a specific address. After I selected a drugstore, there was no further choice, I was told I would receive information when my pic was ready to pick up. I received an email later--the email was not addressed to my name, rather it was addressed to a name I am not familiar (not even close to mine). As well, the pick up address was multiple states away. I sent an email to customer service(because there is no other way to contact the company) and received a response that my refund was fulfilled --no apology. I was so irritated by my experience I wrote a letter to customer service expressing my disappointment. The response, "thank you for your feedback." Will not use again.

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  • 5.0 stars

    "Easy to use"

    January 23, 2011  |   By kalabaster2010

    Version: ePassportPhoto

    Pros

    Great and easy to use tool.

    Cons

    My country is not listed.

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  • 5.0 stars

    "it is nice to know that"

    January 22, 2011  |   By jeeva19910

    Version: ePassportPhoto

    Pros

    pros is good to know`

    Cons

    cons is nice

    Summary

    it is more interest

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  • 5.0 stars

    "pretty useful"

    January 22, 2011  |   By riaz537

    Version: ePassportPhoto

    Pros

    Free and friendly

    Cons

    Pretty much nothing

    Summary

    way to go for online passport photos

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  • 5.0 stars

    "the product page is interesting"

    January 22, 2011  |   By jk1983

    Version: ePassportPhoto

    Pros

    the pros ok.

    Cons

    the cons is ok

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  • 5.0 stars

    "immediate passport photo's taken by the website"

    January 22, 2011  |   By tthangamgk

    Version: ePassportPhoto

    Pros

    I create my passport renewal passport photo's and it is attractive me. Many digital picture and/or printer software packages do not have the correct format to make an photo. passport. The passport photo service is very good.

    Cons

    I get the passport size photo very clearly and perfectly. Using a 4"x 6" piece of photo paper, I only got two usable photos with the correct dimensions out of the 6 printed on the sheet.

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Results 1-10 of 32

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