eFax Messenger Plus
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Full user review
"Canceled my service"
Good if -- and that is a big IF -- it works
Maximum file size is 10MB. If you have a lot of pages or need to send something in high resolution its an issue. I have experienced numerous error messages in sending faxes over the past 2 months. This is not convenient.
I'd used the product to receive faxes in the past and send a few too. However, when I signed up for service this year I've had a number of issues and the bottom line for me is that I can't trust the service anymore.
1) There seemed to be a number of times where the service was down temporarily. When I received emails from tech support they acknowledged the issue but said:" we would be unable to predict an exact date by which the service could be functional."
2) Faxes I sent around the time I had the technical issues "went through" per eFax, but only 1 of 11 faxes I sent to my insurance company Anthem Blue Cross went through. -- I only found this out after I called them because I had not received reimbursement. They could only locate 1 of the 11 faxes I sent to them. -- This seems improbably and I don't trust that the faxes eFax claims we through actually went through.
3) I thought eFax would be inexpensive and convenient. I not only paid for a few months of service, but now have to pay someone else to send everything that eFax says were sent and this has been anything but convenient.
I canceled my service and am heading out to re-fax everything using a landline service. I won't use or recommend eFax again.