Manage updates with the Download Appe-Campaign User Reviews
Excellent
-
"Superb software. Works fantastic!"
Version: e-Campaign 9.0.23.1911
Pros
Superb software, feature-rich, easy to use, and very robust.
Cons
The PDF manual can be better. (Two many different fonts used)
Summary
I spent two weeks evaluating over a dozen bulk email programs. Only a handful of them actually worked; many were apparently created by amateurs.
e-Campaign is clearly the best in terms of features, usability, reliability, and ease of use.
It has all the features that I need to send HTML newsletters to my lists.
For many programs, more features often lead to bloated (and thus hard-to-use) user interface. This is not the case with e-Campaign. The developers of e-Campaign cleverly pack the features in a logical way; you can always find the most frequently used operations very conveniently; while advanced and less commonly used options are reasonably hidden under sub-menus.
Aside from the easy-to-follow user interface, its email delivery engine also rocks. I did extensive testing to send emails of various formats (eg. plain text, images, attachments, Japanese and Arabic email, etc), e-Campaign was the only program that passed all my tests.
Many other bulk email programs are still developed with the mindset of the 1990s, when email messages were mostly in Latin scripts. These programs mistakenly encoded my Japanese emails, and the recipients got a bunch of strange marks. -
"Cannot download file"
Version: e-Campaign 9.0.12.1861
Pros
Ok software
Cons
Support will not let you re-download the file, so make sure you back it up.
Summary
I have bought 4 or 5 keys to this.
Support keep realeasing new version every year with new and useless features - meaning you can't download an old copy of the file. I asked support to provide me with version of the files that I had purchased, the one support guy (Simon Liu, total assmunch - eds. you may delete this paranthesis if you must) told me that they no longer allow you to do this because they no longer support the software old software. I had to upgrade every key at $150 per licence for features I did not wish. My old purchase was a waste of money because they would not let me redownload the file - even CNET just points to the latest version, I was unsuccessful in finding it online. -
"Not bad as a program but support kills it"
Version: e-Campaign 8.0.38.1630
Pros
Easy to use though it has some annoying bugs. It would be much better overall if it actually had support.
Cons
Support will not support you. You will most probably not get a reply at all or get a plain NO.
Summary
Not bad as a software but you cant count on getting support.
-
"Poor support , worse communication and some features don't work"
Version: e-Campaign 6.4
Pros
The e-mailing part of this product is quite good - options to connect to lots of databases where you can connect by table or query to most DB's
Cons
The HTML editing is very flaky - support for tables doesn't work - I was told by support that it isn't supported and to redesign our campaigns - even though there are options/buttons & dialogs to set these up! Since complaining and requesting a refund, we have not heard from them so I guess a refund is not forthcoming. Test thoroughly before commiting as you won't get your money back - even if the problem is with the product
-
"Best I have found"
Version: e-Campaign 6.4
Pros
It looks good is well thought out and works in practice. Plus you can see the mails in a builder / previewer unlike Mailbomber which would be my #2 choice. I also noted that the number of options for sending and receipt checking technologies was excellent including SMTP(yours), SMTP(their server), IMAP (for receipts) and so on. I will not for instance put my contacts names Price is good should you get hooked on it and want to buy, whereas others I have seen here that look good and glossy woudl be unpurchasable even I did like them. Demo is limited to 50 mailings. For a trial I believe this to be fair. It is also makes this a good genuine shareware option for someone such as a club secretary who has minimal requirements. Shareware should work 100% and have limitations only for heavy or professional users. This is good shareware with a well thought out restriction that allows people genuine use growing into a purchase. Well done on that!
Cons
The opt out lists are frankly beyond me and the help concerning it atrocioius. I can see that I can hand feed it my exclusions quite readily - but the automation?? I assume it's great and the help is poor as that would be in line with the rest of the product. I don't personally have time to wrestle with it though.
-
"no statistics"
Version: e-Campaign 6.3.2
Pros
no statistics
-
"good"
Version: e-Campaign 6.3
Pros
good
-
"New database feature"
Version: e-Campaign 6.1
Pros
I have been a loyal user of e-Campaign for years. The new database connectivity feature allows me to pull data from all popular databases in a user-friendly way.
Really love this program.
-
"Nice Program, and Great Support!"
Version: e-Campaign 4.8.17
Pros
E-Campaign is easy to use. The support staff is helpful and usually answered my emails within one hour.
Thanks again for your incredible level of response. I've never had such great support! At this rate, you will have a world class product on your hands!
-
"Lousy support"
Version: e-Campaign 4.8.17
Pros
Sometimes it works :)
Cons
No matter how good a program can be (and this is nothing special), if support is unhelpful it deserves bad ratings.
Add Your Review
Submit your reply
E-mail this review
Report offensive content
You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.
All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.
CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.
