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October 16, 2009 5:10 PM PDT

AVG Free 9 in pictures

by Seth Rosenblatt
  • 46 comments

Most of what's new in AVG Free 9 is under the hood, with the security vendor talking up speedier scan times. There's also a new identity protection feature that's free to people in the United States.

Also in this slideshow, I show an easy way to keep the AVG security toolbar from repurposing your default new tab page.

October 13, 2009 7:58 AM PDT

McAfee releases new security suite for Macs

by Lance Whitney
  • 57 comments

Updated 1:45am PST Tuesday with pricing information.

McAfee has released a new security suite designed to help businesses better handle security for their growing segment of Macintosh computers.

Targeting small to large companies, McAfee Endpoint Protection for Mac provides antivirus and antispyware features, and both an inbound and outbound firewall, McAfee said Tuesday.

The company is positioning the tool as a plus for IT administrators and for users. Administrators can use the same console to manage McAfee security on both Mac and Windows machines, said the company. The software lets administrators deny or control which applications can run on supported Macs. The suite's ePolicy Orchestrator tool can also generate reports of malicious activity for review.

Some have debated whether the Mac needs security software since it has traditionally been a less visible target than Windows for attack. But with Internet threats continually on the rise, few computer environments are completely immune. Even Apple has advised Mac users to protect themselves with security software.

Antivirus software for the Mac has been sold for a long time by companies such as Symantec and McAfee. But most products have been geared to the individual user.

McAfee sees its Endpoint Protection suite as filling a growing need at schools, companies, and government agencies that have adopted more Macs in recent years.

"The demand for Macintosh in the enterprise is steadily growing, yet organizations are either not using any security technology for these endpoints, or they are using a standalone, non-manageable anti-virus protection solution," Peter Lincoln, IT director at Aquent, said in a statement provided by McAfee. "The use of McAfee Endpoint Protection for Mac enables us to have complete protection on all our endpoints. Using the same integrated management console also allows us to lower our operational cost and ensure security and compliance."

A survey conducted last year by ITIC showed that a greater number of companies were planning to allow Macs into their workforce.

McAfee Endpoint Protection for Mac is compatible with the latest release of Apple's Snow Leopard as well as existing Leopard and Tiger environments. A McAfee spokesperson said the product's retail price would be $55.08 per computer for a network of 500 - 1000 computers. The pricing includes one year of Gold technical support.

Originally posted at Security
Lance Whitney wears a few different technology hats--journalist, Web developer, and software trainer. He's a contributing editor for Microsoft TechNet Magazine and writes for other computer publications and Web sites. You can follow Lance on Twitter at @lancewhit. Lance is a member of the CNET Blog Network, and he is not an employee of CNET.
October 5, 2009 5:00 AM PDT

AVG: Version 9 faster, includes ID protection service

by Seth Rosenblatt
  • 52 comments

The feature-rich versions of popular security program AVG have been updated, with AVG Technologies claiming faster scan times, faster boot times, and other under-the-hood improvements. While version 8 introduced a consolidated product line, making those features work better together takes the attention of AVG Internet Security 9 and AVG Anti-Virus 9.

AVG is making some bold claims for these updates. The company is touting scan times that are "up to 50 percent" faster, based on marking files safe until their file structure changes, and boot times that are "10 to 15 percent" faster. Memory usage is also expected to be "10 to 15 percent" better, as well. The built-in firewall, available only in the Internet Security version, uses a new database for automatically determining if certain programs are safe to access the Internet without user input. This trusted database, called TrustedDB by AVG, should be less intrusive by querying for user input 50 percent less often than in the previous version, says AVG. Also, the installation process has been shortened from 22 screens to 11.

There are few wholly new features available in version 9, but an interesting one is the Identity Theft Recovery Unit. Included in AVG Anti-Virus and AVG Free, but only for users in the United States, ITRU is a business partnership with Identity Guard which provides "consumer identity theft solutions." Accessible only from the browser toolbar, which only works in Firefox or Internet Explorer, the service provides "a dedicated identity theft recovery unit with fraud experts," to assist handling, getting and analysing a credit report, enrolling in credit file monitoring, and offering report-filing support.

In hands-on testing last week, I found AVG to be relatively easy to navigate around, although the interface could be simpler. When you click on one of the items in the main window, you must double-click on one of the features to access more information on it. A single click, or even a mouse-over pop-up, would make the experience faster. Before I even ran my first scan, AVG detected icons associated with Pidgin as threats.

AVG 9 looks very similar to AVG 8. Most of the changes are under the hood.

(Credit: Screenshot by Seth Rosenblatt/CNET)

Double-checking them against Avira and McAfee revealed those detections as false positives, and when I finally ran the Fast Scan it took longer than 20 minutes. That doesn't compare favorably to competitors, some of which can complete a first Fast Scan in around 60 seconds. I was also surprised to find that Mozilla Thunderbird was not automatically approved to go through the firewall, despite the new firewall trusted database. While the installation process offers to install the browser toolbar for you, it doesn't seem possible to opt out during the installation and then install it later from the AVG interface, a strange oversight.

AVG Internet Security 9 is available for $49.99, and AVG Anti-Virus costs $34.99. Both come with a one-year license and a 30-day trial, although AVG Anti-Virus lacks the firewall, identity protection, antispam, and system tools that come in AVG Internet Security. Fans of the free version of AVG 9 will have to wait a bit longer, as AVG always delays the release of Free until after the full suites have been made public.

September 16, 2009 5:48 PM PDT

Norton 2010 in pictures

by Seth Rosenblatt
  • 54 comments

Symantec is betting heavily that program behavior is the future battlefront of security and is making a big push in its 2010 security program lineup with a behavioral engine called Quorum.

Take a tour of Norton Internet Security 2010 in this slideshow, and keep in mind that the look is very similar to Norton AntiVirus 2010. The biggest differences between the two include ancillary features, price, and the number of computers supported by one license.

September 8, 2009 8:08 AM PDT

Norton calls on Quorum for 2010

by Seth Rosenblatt
  • 51 comments

Symantec is betting heavily that program behavior is the future battlefront of security and is making a big push in its 2010 security program lineup with a behavioral engine called Quorum.

Debuting Wednesday, both the basic Norton AntiVirus 2010 and the more robust Norton Internet Security 2010 will use Quorum, which Symantec is calling an advanced security network based both on traditional malware signatures and on reputation for both files and software.

This screenshot is from the Norton Internet Security 2010 beta, though it's not expected to change drastically in the final version. This shows the Norton Insight screen.

(Credit: Screenshot by Seth Rosenblatt/CNET)

The Quorum system uses the uniqueness of mutating malware against the threat itself, said Dan Nadir, director of product management for Norton AntiVirus and Norton Internet Security. Multiple variations of a single threat have become a potential risk to the efficacy of definition-based antivirus, so a system like Quorum--in which the unfamiliarity of a new threat becomes the tool by which the threat is neutralized--could drastically improve security programs.

Symantec noted that it hasn't abandoned last year's pledge to improve Norton's performance, and it is keeping the quick scan to about one minute. An in-progress scan conducted with the beta version used about 70MB of RAM, while the program used about 15.5 MB when idle. Symantec also exposes how much memory the program is using in the main pane. Symantec says that in the final version, Norton users should expect to see working memory usage at less than 10 MB, and that the "quick scan" should be completed in 64 seconds.

The Quorum technology is designed to expose system and threat-detection data, so users who want more than just "set-it-and-forget-it" information can customize Norton's responses. The Insight Network incorporates Quorum and uses statistical analysis of file attributes to judge the trustworthiness of a file. Norton Threat Insight provides information on detected threats, such as the URL of a threat. Norton System Insight uncovers system information and can be used to detect system slowdowns. Norton Download Insight uses Symantec's cloud data to determine the safety of a downloaded file before it runs.

The more robust Norton Internet Security includes new enterprise-level antispam algorithms, which Symantec says shouldn't require any "training" from users. These have been incorporated from Brightmail, a company that Symantec bought more than five years ago. Norton Internet Security also includes OnlineFamily.Norton, Symantec's new parental control system, and Norton SafeWeb, which is a search results and e-commerce rating component.

Norton Internet Security 2010 costs $69.99 for a three-PC license, and Norton AntiVirus 2010 is $39.99 for one computer.

April 13, 2009 9:00 AM PDT

Telltale signs of a computer virus infection

by Dennis O'Reilly
  • 4 comments

PCs do the darnedest things. When a program crashes, your system slows down, or a file or program refuses to open, it's probably due to a problem with an application or device. But not always. Computer viruses and worms will cause your PC to exhibit many of the same symptoms as a failed or failing component or program.

Here are some of the primary indicators that your system is infected:

• Your system slows to a crawl for no apparent reason.
• The machine crashes, with or without an automatic restart.
• Error messages pop up repeatedly.
• Programs or files open slowly or not at all (especially security apps).
• You can't access drives or other storage media.
• Certain Web sites won't open in your browser, especially those of security software vendors.
• You can't download updates for your antivirus software.
• You can't print.
• A program disappears from your system.
• Strange icons are added to your desktop, or programs appear that you never installed.
• The unused space on your hard drive disappears (which could mean a worm is making copies of itself).
• People in your contacts list receive e-mail from your account, often with a virus attached.
• There's a big jump in the amount of traffic on your network, especially outbound.

How to disinfect a PC
Whenever your system starts acting funky, the simplest remedy is to use Windows' System Restore feature to turn back the clock to a time when the machine worked. (Note that many viruses and worms can outsmart System Restore, so this is far from a cure-all.)

Microsoft's Help and Support site offers step-by-step instructions for using System Restore in XP (which also describes how to undo a restoration). Vista users will find information on System Restore and other system-recovery options for that operating system on the company's Windows Help and How-to site.

Even if System Restore appears to fix your PC, update your antivirus software's definitions and do a full system scan with the program. If you don't use AV software, download and install a copy. You'll find a list of free and low-cost antivirus programs on this Download.com page. Two freebies that get rave reviews from most users are Avira AntiVir Personal and Avast Home Edition.

Another option for virus and worm removal is Microsoft's own Malicious Software Removal Tool, which can disinfect a PC but doesn't prevent infections. Note that if your system is set to receive automatic Windows updates, it probably already has the tool installed. You can read more about MSRT on the Microsoft Help and Support site.

Of course, if the virus or worm has blocked your PC's access to the Internet or is preventing your security software from running, you'll have to use another system to download and install an up-to-date antivirus program on a flash drive, optical disc, or other external storage device. Then plug or insert that device in the infected machine and run the AV program from there. One option is the free ClamWin Portable, though many other free AV programs can be installed and run off external media.

Where did the virus/worm come from?
When you're in the midst of a PC disinfection, the source of the virus may not be your first concern. But once your system is working again, you want to avoid whatever action caused the problem.

In the past, most viruses and worms traveled via e-mail and latched themselves onto your hard drive when you clicked to open an attachment, or sometimes when you merely viewed a message. Now infections are more likely to occur after you browse to an infected Web site or download and open a file.

The recent Conficker worm takes advantage of Windows' Autorun feature that allows programs to open simply by plugging in the USB flash drive, CD, or DVD on which it's stored, sometimes even if you thought you had disabled Autorun and AutoPlay on the machine. Microsoft released a patch that closed this hole late last year, though you still must disable these features manually. You'll find instructions for doing so on this site.

Your best virus/worm-prevention strategy is to keep Windows and your antivirus/antispyware/firewall software up-to-date, don't open e-mail attachments you weren't expecting (even if they appear to be from someone you know), and avoid file-sharing and other dicey Web sites. This is no guarantee of keeping your PC virus-free, but it will keep the odds in your favor.

Originally posted at Workers' Edge
Dennis O'Reilly has covered PCs and other technologies in print and online since 1985. Along with more than a decade as editor for Ziff-Davis's Computer Select, Dennis edited PC World's award-winning Here's How section for more than seven years. He is a member of the CNET blog Network, and is not an employee of CNET.
April 10, 2009 4:00 PM PDT

Conficker also installs fake antivirus software

by Elinor Mills
  • 75 comments

Researchers have discovered another feature of the Conficker worm that provides an additional clue about the intent of the creators--the worm installs malware that masquerades as antivirus software, Trend Micro said on Friday.

The worm, which has infected millions of Windows-based computers on the Internet, is downloading a program called Spyware Protect 2009 and displaying warning messages saying that the computer is infected and offering to clean it up for $49.95, according to the Trend Micro blog.

If you see this pop-up message, chances are your computer is infected with Conficker. The latest feature of the widespread worm is that it installs fake antivirus software on infected machines.

(Credit: Trend Micro)

The infection alerts repeatedly appear and experts are worried that people may be clicking on them and paying for the software just to be rid of the annoying messages, thereby handing thieves their credit card information.

The fake antivirus program also attempts to install a Trojan downloader that is programmed to download new versions of Spyware Protect 2009, according to Kasperky Lab's blog. However, the domain the Trojan downloader was being accessed from has been shut down, the blog said.

The fake antivirus feature further bolsters the speculation that the motivation behind the worm is to make money and not a desire to disrupt computer or network operations.

Researchers were still analyzing new component code of the worm that began being spread via peer-to-peer and being downloaded off domains that host the Waledec worm on Wednesday but were finding the task difficult because the instructions are encrypted.

The worm spreads via a hole in Windows that Microsoft patched in October, as well as through removable storage devices and network shares with weak passwords. The worm disables security software and blocks access to security Web sites.

Despite all the news the worm has made, many computers still remain unpatched, Sophos said. Of the number of people who have used Sophos' free endpoint assessment test to check the security risk of a network since the beginning of the year, 11 percent did not have the Microsoft patch installed, according to Graham Cluley's blog at Sophos.

For the month of March, 10 percent of all of the people who used the Sophos assessment tool were missing the patch, he said. The company did not divulge exactly how many people had used the tool and Cluley said the statistics cannot be extrapolated to represent the number of unpatched systems on the Internet.

In an indication of infection rates, IBM's Internet Security Systems group released statistics that show that the number of unique IPs infected with Conficker.C is increasing slightly.

Based on infections seen through monitoring devices in its IBM ISS' Managed Security Services, the number has grown from just over 64,000 on April 2 to more than 71,000 on April 8, according to the unit's Frequency X blog.

"We've seen around 11 percent more unique IPs in the past few days in comparison to a week ago," the blog said, also adding that the number doesn't necessarily indicate the scope of worldwide Conficker infection.

Nearly 60 percent of the infections monitored by IBM ISS are in Asia, followed by 18 percent each in Europe and South America, and 4 percent in North America, the statistics show. By country, China leads with 16.6 percent, followed by Brazil at 10.8 percent, Russia at 10.2 percent and Korea at 4.6 percent, according to ISS.

To check if your computer is infected you can use this Conficker Eye Chart or this site at the University of Bonn. There is also a Conficker removal guide on CNET's Download.com site.

Originally posted at Security
April 3, 2009 5:36 PM PDT

Eye chart can help diagnose Conficker

by Seth Rosenblatt
  • 22 comments

UPDATED on Thursday, April 9 at 12:30 p.m.: The original link to the eye chart broke, but a new, working one has replaced it.

April Fools' Day passed with much angst over and little action from the Conficker worm, but that doesn't mean it's not a threat.

Click on the image to be taken to the live eye chart.

(Credit: Screenshot by Seth Rosenblatt/CNET)

Joe Stewart from SecureWorks has put together an effective "eye chart" that sources its graphics from sites that Conficker would block. Click here to test the eye chart. If you can't see one or more of the images, you're either infected, or image loading in your browser has been disabled.

Firefox users can check if image loading has been disabled under Tools/Options and the Content tab. Load Images Automatically should be checked. Internet Explorer users will find it under Tools/Internet Options, then the Advanced tab. Scroll down to Multimedia, and Show Pictures should be checked.

It's a test based on the fact that Conficker blocks legitimate security Web sites. The logos are sourced remotely, so if they can't load, the sites are also likely to be blocked. If you're seeing blocked images, you should check out the CNET guide to removing Conficker--just because the botnet hasn't done much that's demonstrably malicious yet doesn't mean it can't or won't in the future.

March 31, 2009 5:53 PM PDT

Rid your computer of the Conficker virus

by Seth Rosenblatt
  • 74 comments

Let's assume you're on the receiving end of the worst April Fool's Day joke of 2009: your computer's been infected with the Conficker virus. It's a frustrating but not insurmountable problem. This guide will walk you through how to cleanse your computer and inoculate against other Conficker variants.

First off, make sure that you are actually infected. There aren't many warning signs, but a few will stand out if you know what to look for. One fast way to check is to try to visit any major security software publisher's Web site. If you've cleared your browser cache beforehand, and you can load the sites of Symantec, Eset, Avira, or AVG, you're clean because Conficker blocks access to them.

Another good litmus test is to check on the status and functionality of Windows services such as Automatic Updates, the Background Intelligent Transfer Service, Windows Defender, and Error Reporting Services. If any of those have been disabled without your consent, or if your account lockout policies have changed without approval, you might be infected. Other warning signs include unusually high traffic on your local area network, and domain controllers responding slowly to client requests.

If you're running an up-to-date virus scanner, it's unlikely you'll get infected unless you've configured your computer to not receive automatic Windows updates. Checking your list of installed updates for security update MS08-067 (KB 958644) is not recommended because the worm, alternatively known as Kido, Downup, or Downadup, fakes the patch job.

... Read more
February 23, 2009 4:13 PM PST

New scareware sends you to fake Download.com reviews

by Seth Rosenblatt
  • 30 comments

Last week, BleepingComputer.com reported on how to remove a new variant of an old scareware. This new nasty, known most commonly as Antivirus2010 or Anti-Virus-1, points you to spoofed versions of Download.com, ZDNet, PCMag.com, and other software sites, demanding that you download their program to clean your computer. Of course, it does nothing of the sort, merely perpetuating the infection.

Antivirus2010, Anti-Virus-1, and other variants of the AntivirusXP infection have never been hosted on Download.com.

(Credit: Seth Rosenblatt/CNET Networks)

However, the manner and methods Anti-Virus-1 uses to get you there are extremely clever. The infection part of the malware does whatever it's been designed to do, so you can see that you've been infected with malware. What you don't realize at this point is that it's hacked your hosts file, too, so that when you go to a software site you don't ever make it to the site you're trying to get to.

You wind up on a skinned Web site that looks like the site you're expecting, but isn't. With the Download.com spoof, you can see that they're using our old design, which CNET abandoned last summer. Clicking on any link besides the download button will take you to the same page that the legitimate site would've taken you to. Hit the download button, though, and you get their fake malware remover, which in fact does the opposite, perpetuating the infection.

Removing the infection is tricky because of the differences between the variants. Some people have complained that they get locked out of their Task Manager, for example, but not all reports include that complaint. The fix that I cited for Antivirus XP 2008 may work, but users who have Windows XP Home Edition don't have a gpedit.msc. Home Edition users will have to edit their Registry directly.

Malwarebytes' Anti-Malware has proven to be one of the few malware killers that can effectively remove Antivirus XP 2008 and its variants, and it should work against the latest ones, too. The First Look video of Malwarebytes' Anti-Malware on the right will help you get started with the program.

Keep in mind that there is no substitute for cautious browsing. Don't install every Facebook app that comes your way, don't click on ads on unfamiliar sites or sites that are known vectors for attacks, and don't install software from anybody that's not a vouchsafed source.

I've pasted below the entire list from BleepingComputer of changes to your hosts file for your edification. Be warned that it may change as variants are developed.

O1 - Hosts: 217.20.175.74 www.review.2009softwarereviews.com

O1 - Hosts: 217.20.175.74 review.2009softwarereviews.com

O1 - Hosts: 217.20.175.74 a1.review.zdnet.com

O1 - Hosts: 217.20.175.74 www.d1.reviews.cnet.com

O1 - Hosts: 217.20.175.74 www.reviews.toptenreviews.com

O1 - Hosts: 217.20.175.74 reviews.toptenreviews.com

O1 - Hosts: 217.20.175.74 www.reviews.download.com

O1 - Hosts: 217.20.175.74 reviews.download.com

O1 - Hosts: 217.20.175.74 www.reviews.pcadvisor.c.uk

O1 - Hosts: 217.20.175.74 reviews.pcadvisor.co.uk

O1 - Hosts: 217.20.175.74 www.reviews.pcmag.com

O1 - Hosts: 217.20.175.74 reviews.pcmag.com

O1 - Hosts: 217.20.175.74 www.reviews.pcpro.co.uk

O1 - Hosts: 217.20.175.74 reviews.pcpro.co.uk

O1 - Hosts: 217.20.175.74 www.reviews.reevoo.com

O1 - Hosts: 217.20.175.74 reviews.reevoo.com

O1 - Hosts: 217.20.175.74 www.reviews.riverstreams.co.uk

O1 - Hosts: 217.20.175.74 reviews.riverstreams.co.uk

O1 - Hosts: 217.20.175.74 www.reviews.techradar.com

O1 - Hosts: 217.20.175.74 reviews.techradar.com

(Via Ars Technica)

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